I recently came across this fascinating article in about Mark Rosen, a lifelong coach and mentor, who lost his ability to speak after being diagnosed with ALS. Rather than giving up or just moving on, he decided to adapt and found his coaching business to be much more successful.
By communicating non-verbally, Mark learned how to really reach his clients. He learned that through writing, he could increase psychological safety, which ultimately lead to greater disclosure and more trust. He also found it easier for his clients to communicate more personal items. It was easier for them because they’re not necessarily being stared at as they share something more on the sensitive side.
I highly recommend reading the whole article, which offers some very important insights on how we can better motivate and communicate with each other.